Lunch business vary enormously and I'm not just talking about their menus. For something seemingly as simple as providing lunch, their is a staggering variety in the way this is accomplished. It's obviously in our interests to get to know our clients. The more we know about them and how they operate, the better we can create a service to support them. This is a brief look at some of the interesting things we have learnt about lunch businesses and their customers.
Customers thinking ahead (or not)
Most end customers seem to order their lunch as late as possible. Different shops have different cut-offs so the time of this itself varies. Interestingly though, for our of our clients, many of their customers seem to routinely place a whole weeks worth of orders on the Friday before.
January 1, 1970
Four simple strategies you can use to improve customer loyalty today
Customers are notoriously fickle! But as it’s far cheaper to
keep existing customers than it is to find new ones, it’s worth introducing
ways to increase customer loyalty.
Here are a few tried...Read more...
We’re in Sandwich and Snack News again!
Look out for the May edition of Sandwich and Snack news for an information-packed article by Louise, our Marketing person, on how to use online marketing tools and social media to help build your...Read more...
Ross on Wye,